• We receive the employees' orders and submit an invoice to that Division's payroll dept. on a weekly basis
• Their payroll dept. cuts us a check for the total amount, then handles the process of deducting from payroll on their own
• When we receive the check, we use ECI to record all the sales that use Payroll Deduction for that week
• After recording sales, orders are purged and archived

Today I was recording the sales because we received a check.  Several of the orders would not record (error message: "Record Failed - wrong length!")  Never seen that before!

Note: we did recently have a file corruption issue.  A tech from OSD had to replace our SO file, but retained all the orders that were still unpaid (payroll deduction orders not yet recorded).  So here are my questions:

• Is this likely caused by the SO file being corrupted and then replaced?  Or, any other idea what's causing it?
• Is there something we can do to get these orders to record?
• Now that the SO file is free of corruption, will this issue most likely cease from occuring on future orders?

Thanks for any help...

Roy Meyer
Safeway Employee Store

Dan Jablons

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