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| | | Forum Newbie
Group: Forum Members
Last Login: 1/3/2007 12:58:39 PM
Posts: 2, Visits: 2 |
| | I have several older products that have been removed from the ECI catalog but still appear on the website. The sku #'s are not even in RPro anymore because they have been deleted. Any way to get these items off the website? Thanks! |
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Forum Guru
Group: Forum Members
Last Login: 9/11/2007 9:00:44 AM
Posts: 1,461, Visits: 933 |
| You need to talk to your website developer. Who are you using?
Thanks for using the forums! Dan Jablons Also visit kb.onestepdata.com for our Fantastic Knowledge Base!
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| | | Forum Newbie
Group: Forum Members
Last Login: 1/3/2007 12:58:39 PM
Posts: 2, Visits: 2 |
| Retail Dimensions, so I'll talk to them.
Thanks! |
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Forum Member
Group: OSRS Employee
Last Login: 12/24/2008 11:33:07 AM
Posts: 138, Visits: 318 |
| | There are 2 additional solutions you can try: 1) Use the Purge Deleted Items button. If you don't have this on the screen, you will need to add it by right-clicking, choosing Menu Designer and putting a check next to "Purge Deleted Items". 2) There was an issue with an older version of ECI where it was not removing items from a style from the website correctly. You should contact support about updating to the latest ECI, where this issue has been fixed. The reason I say contact Support is your Rpro also may need to be updated, and they can determine if that is the case.
Thank you for using the OSD forum! ------------------------------------------------------------------------
Donna Knight System Consultant/Knowledge Base Manager What will you learn about Retail Pro today?
Find out in our growing Knowledge Base of 2000+ informative articles at: http://kb.onestepretail.com |
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