Cannot refund UK Maestro Debit Card

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itguy

Posted 1/28/2008 10:17:20 AM

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Group: Forum Members
Last Login: Yesterday @ 11:13:03 AM
Posts: 318, Visits: 620

Customer can purchase items with the UK Maestro Debit Card but cannot receive refund for items purchased on same card. Decline 213 shows when trying to refund. Using PPM.

Dave

David Sanders
IT Manager
PetPeople, Inc.

Post #6287

dknight

Posted 1/29/2008 6:54:06 PM

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Group: OSRS Employee
Last Login: 12/24/2008 11:33:07 AM
Posts: 138, Visits: 318

I believe you're going to have to call the payment processor on this one. They should be able to tell you why exactly the transaction was declined.

Thank you for using the OSD forum!

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Post #6294

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