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MarkTJM
MarkTJM
Posted 5/14/2008 7:05:09 AM
Forum Member
Group: Forum Members
Last Login: 12/18/2008 11:37:59 AM
Posts: 73, Visits: 284
We have one "customer" who is very persistent in trying to buy jewelry with various avs-failing credit cards and different combinations of the same first, last and middle name.
Who does everyone contact when you see some kind of fraud? We called the credit card company but they don't seem to care, they just verify that the address is not valid.
I'm getting tired of this person and I want to bust them and then watch them get hauled away on Cops.
Post #6610
Brett R
Brett R
Posted 5/14/2008 3:28:00 PM
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Group: OSRS Employee
Last Login: Today @ 4:33:04 PM
Posts: 572, Visits: 2,786
I would suggest contacting local law enforcement. They usually have sections that deal with that.
Brett Reed
Technical Support
www.OneStepRetail.com
Post #6611
Burak Sardag
Burak Sardag
Posted 5/15/2008 12:13:51 PM
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Group: Forum Members
Last Login: 12/21/2008 6:57:57 PM
Posts: 33, Visits: 161
If the customer is using AMEX do have an special fraud team for merchants.
Burak Sardag
Post #6622
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