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Bulk Recording of orders is catching Deleted...Expand / Collapse
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Posted 10/8/2008 10:20:36 AM
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Last Login: 10/8/2008 3:07:50 PM
Posts: 13, Visits: 60
Several times now I've had this issue occur:

- I've deleted and archived certain SOs in RetailPro for various reasons (e.g., canceled per customer request)
- I then filter SOs to record the sales (we have 3 SO types, which are recorded separately)
- I highlight the orders and click "Record Sale/Return" (assuming the orders I've already *deleted* won't be in the list)
- After recording, the deleted orders are in the "Sales Orders" list, not "Archived SOs", and have been recorded and assigned receipt numbers

How is this possible?!

Roy Meyer
Safeway Employee Store
Post #6963
Posted 10/9/2008 7:37:45 AM


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Group: OSRS Employee
Last Login: Today @ 10:11:36 AM
Posts: 572, Visits: 2,790
Hi Roy this should not be possible. Have you run a full reconstruct on your SO files? It sounds like there may be something wrong with it.

Brett Reed

Technical Support
www.OneStepRetail.com

Post #6964
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