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Bulk Recording of orders is catching Deleted...
Bulk Recording of orders is catching Deleted...
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RTMeyer7
RTMeyer7
Posted 10/8/2008 10:20:36 AM
Junior Member
Group: Forum Members
Last Login: 10/8/2008 3:07:50 PM
Posts: 13, Visits: 60
Several times now I've had this issue occur:
- I've deleted and archived certain SOs in RetailPro for various reasons (e.g., canceled per customer request)
- I then filter SOs to record the sales (we have 3 SO types, which are recorded separately)
- I highlight the orders and click "Record Sale/Return" (assuming the orders I've already *deleted* won't be in the list)
- After recording, the deleted orders are in the "Sales Orders" list, not "Archived SOs", and have been recorded and assigned receipt numbers
How is this possible?!
Roy Meyer
Safeway Employee Store
Post #6963
Brett R
Brett R
Posted 10/9/2008 7:37:45 AM
Forum Member
Group: OSRS Employee
Last Login: Today @ 10:11:36 AM
Posts: 572, Visits: 2,790
Hi Roy this should not be possible. Have you run a full reconstruct on your SO files? It sounds like there may be something wrong with it.
Brett Reed
Technical Support
www.OneStepRetail.com
Post #6964
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