One Step Retail Solutions Community Forums
Home      Members   Calendar   Who's On
Welcome Guest ( Login | Register )
      

Home » Products » Retail Pro » New users not showing up on receipt


New users not showing up on receiptExpand / Collapse
Author
Message
Posted 9/12/2008 8:48:00 AM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 9/18/2008 11:48:10 AM
Posts: 1, Visits: 17
We've just recently come across this problem. When we add a new user from main and poll it over to the store or when we create the user from the store, that user does not show up on the receipt screen under associate or under cashier. They also do NOT show up on the printed receipt. They are able to log in just fine, but anywhere in the system that is supposed to display the user they do NOT show up. Anyone else ran into this problem? Any help would be greatly appreciated.

Thanks,
ktoddsd
Post #6901
Posted 9/12/2008 9:16:03 AM


Forum Member

Forum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum Member

Group: OSRS Employee
Last Login: Yesterday @ 4:33:04 PM
Posts: 572, Visits: 2,786
With everyone out of the system, open up system prefs, and save.

Also when you initialize your security make sure you are also selecting Prefs>Employees.

Brett Reed

Technical Support
www.OneStepRetail.com

Post #6902
Posted 9/16/2008 11:00:14 AM


Forum Member

Forum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum Member

Group: Forum Members
Last Login: Yesterday @ 11:13:03 AM
Posts: 318, Visits: 620
What core are you running?

Dave

David Sanders
IT Manager
PetPeople, Inc.

Post #6916
Posted 11/16/2008 11:16:32 PM
Forum Member

Forum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum MemberForum Member

Group: Forum Members
Last Login: 12/2/2008 5:48:43 AM
Posts: 107, Visits: 140
I got the same exact problem, but i solved when i ran system preferences then save.

 
Post #7096
« Prev Topic | Next Topic »


Reading This TopicExpand / Collapse
Active Users: 1 (1 guest, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: SirShagg, Brett R, ppishko, cwood

PermissionsExpand / Collapse

All times are GMT -7:00, Time now is 6:30am

Powered By InstantForum.NET v4.1.1 © 2009
Execution: 0.078. 13 queries. Compression Enabled.