InstantForum.NET v4.1.1One Step Retail Solutions Community Forumshttp://forum.onestepretail.com/Forum@onestepretail.comThu, 17 May 2012 16:42:54 GMT20http://forum.onestepretail.com/Topic8201-17-1.aspxI know you're probably not a Shift4 customer but I would like to get more details from you on this issue. We have a newsletter that I would like to use to inform others merchants as to what to look for. If you don't mind sharing, please send me a private message. Thanks.Fri, 24 Jun 2011 15:38:06 GMTShift4SMShttp://forum.onestepretail.com/Topic8201-17-1.aspxThese were a part of a fraud ring called "Operation Blue Ray". The perps would still credit cards from houses and put the numbers on gift cards. Fri, 30 Jul 2010 06:51:19 GMTitguyhttp://forum.onestepretail.com/Topic8201-17-1.aspxWe found the issue. There is no way to imprint the card since the customer name is not on the front. Due to the Visa/Amex logo being on the card, we must have an imprinted card number with signature. We also found out that 10 of our last 15 chargebacks had the same signature on the imprint.Mon, 17 May 2010 10:59:26 GMTitguyhttp://forum.onestepretail.com/Topic8201-17-1.aspxWe have just started receiving chargebacks for Visa/American Express Gift Cards. The cards were manually entered into Retail Pro and we have a knuckle buster imprint. The only issue is the name on the card states Valued Customer.</P><P>Any suggestions?Fri, 23 Apr 2010 10:16:56 GMTitguy