Short and Long Descriptions missing from ECI but still on site.

One Step Retail Solutions Community Forums
Home
Search
Members Calendar Who's On

Welcome Guest ( Login | Register )

Short and Long Descriptions missing from ECI...

Rate Topic

Display Mode

Topic Options

Author

Message

DDogCap

Posted 2/21/2005 10:53:29 AM

Forum Member

Group: Forum Members
Last Login: 8/2/2005 9:27:00 AM
Posts: 48, Visits: 1

http://forums.uniteu.com/viewtopic.php?t=134

After reading the above forum topic on the UNITEU site I checked my descriptions in ECI. Sure enough, I'm missing all of my short and long descriptions. They still show up on the web site though.

2 other people have had the same problem. Anyone else having this issue? Suggestions for a fix?

Post #1380

MarkTJM

Posted 2/22/2005 12:25:05 PM

Forum Member

Group: Forum Members
Last Login: 12/18/2008 11:37:59 AM
Posts: 73, Visits: 284

I'm having the same problem. For some reason I can't access the UniteU forum so I'm hoping someone posts some info about this problem here.

Post #1382

DDogCap

Posted 2/23/2005 6:53:13 AM

Forum Member

Group: Forum Members
Last Login: 8/2/2005 9:27:00 AM
Posts: 48, Visits: 1

I have found a fix for the problem. You must uninstall KB891781 from your operating system. This was caused because of a Microsoft update. I have contacted a few BP's about this, and IP/RTI has been notified.

That was from a user in the UniteU Forum. It worked for us. All of the descriptions suddenly re-appeared. Hope this helps. Not sure what that Microsoft update does but I haven't had any problems since I uninstalled it.