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| | | Junior Member
 
Group: Forum Members
Last Login: 8/21/2010 12:59:22 AM
Posts: 11, Visits: 158 |
| | While pring X/Z Out Report an Error Showing Can't Open "D:\Retail\Rpro\Design\DocDesigns\XZOut\.rpt", Anybody have any solution. I have tried copying RTI Schema and .rpt files but still the same.
Regards, Shakir |
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Forum Guru
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Last Login: 9/11/2007 9:00:44 AM
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| In reading both this post, and the other post, you appear to be missing several files. I would recommend doing a full backup, and then reinstalling the program. If that doesn't address it, then please contact technical support.
Thanks for using the forums! Dan Jablons Also visit kb.onestepdata.com for our Fantastic Knowledge Base!
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| | | Junior Member
Group: Forum Members
Last Login: 4/13/2006 1:17:03 PM
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| I sometimes see this error when I don't have a design selected in WS preferences.
-Edward |
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| | | Junior Member
Group: OSRS Employee
Last Login: 7/24/2006 7:31:49 AM
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| | You must select a design in workstation preferences. Thanks.
Cristian Garcia Technical Support Manager One Step Data, Inc. |
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| | | Junior Member
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Last Login: 8/21/2010 12:59:22 AM
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| Thanks, Its done
Regards, Shakir |
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| | | Forum Member
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Last Login: 7/1/2010 3:03:13 AM
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| | Hi, This error usually appears when you have missing files in designs, if you copy the same design (Retail Pro Default) it will resolve the problem.
Regards,
Syed Waqas Ahmad |
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| | | Forum Newbie
Group: Forum Members
Last Login: 3/4/2010 9:35:36 AM
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| Hi, I am having this exact same issue. The X out report works on the host machine, but none of the work stations. I cannot find a setting anywhere, for how to set which design to use. In WS preferences from the Retail Pro Home screen, I do not see anything about picking a design.
Another problem I am having is that one WS with a receipt printer set up, always prints the receipt plus about 8 inches of extra paper. I have narrowed this down to some problem in Retail Pro. I have double checked the printer settings in windows. Furthermore, anything else I print, whether it is a test page, or a notepad test, prints properly with no extra paper at the end. Anyone have any clue why this would be? I have checked and double checked the doc design for the receipts.
Thanks in advance |
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Forum Member
Group: OSRS Employee
Last Login: Today @ 11:04:51 AM
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| | Both the design and paper length are in WSPrefs>Printing. Under active printers you can select a design and set paper size. This screen is used for all document types by changing the area from 'all receipts' to another document type.
Brett Reed Technical Support
www.OneStepRetail.com
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| | | Forum Newbie
Group: Forum Members
Last Login: 3/4/2010 9:35:36 AM
Posts: 2, Visits: 4 |
| | Found it. Thanks! Didn't realize those where all drop-down menus. |
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