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Posted 8/22/2009 2:30:11 PM
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Dear Guys!!


I had encountered this installation problem on windows 2008 server. Was there any OS restriction on RPRO V8.5 installation? RPRODB was coming back again and again. I taught it was a dongle issue at first, but drivers for dongle was now installed supported by 2008 server.

Waiting for your kind reply!


REYNALD T. ALAN
Principles Group International
Dubai, UAE
+971566246793
email :reynald@pgibiz.com
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Post #7667
Posted 8/24/2009 7:54:39 AM


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Make sure DEP is turned on for windows applications only.

You may also have to Allow Rpro to run. It sounds like a security option is preventing the creation of the files.

Brett Reed

Technical Support
www.OneStepRetail.com

Post #7674
Posted 8/24/2009 1:17:34 PM
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Thanks Sir for replying!

Actually it was not allowing the RPRO system to reconstruct the data files. DEP allows it when you turn on RPRO8.exe to run. But how sure are we that the Windows system will be protected? It must be! If I return it back temporaryly, how will RPRO reconstuct its file on a later part?

REYNALD T. ALAN
Principles Group International
Dubai, UAE
+971566246793
email :reynald@pgibiz.com
rey_alan_02@yahoo.com
skype:reynald_alan

Post #7678
Posted 8/24/2009 3:54:27 PM


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DEP should be set to windows only. It will interfere with Retail Pro operation.

Brett Reed

Technical Support
www.OneStepRetail.com

Post #7679
Posted 8/25/2009 6:09:43 AM
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Sir, but if i will not allow DEP to be turn-on for RPRO.exe it will not proceed to reconstuct the data files. Was there any option i could do for these.

REYNALD T. ALAN
Principles Group International
Dubai, UAE
+971566246793
email :reynald@pgibiz.com
rey_alan_02@yahoo.com
skype:reynald_alan
Post #7685
Posted 8/25/2009 7:58:19 AM


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Retail pro uses other exe files than just Rpro8. The 2 options for DEP are windows essential programs and services, or all programs and services. There is no full disable.

Brett Reed

Technical Support
www.OneStepRetail.com

Post #7686
Posted 8/25/2009 10:43:19 AM
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Thanks Sir! I hope this could be fine.

REYNALD T. ALAN
Principles Group International
Dubai, UAE
+971566246793
email :reynald@pgibiz.com
rey_alan_02@yahoo.com
skype:reynald_alan
Post #7692
Posted 8/25/2009 11:18:16 AM
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Sir,

This OS windows server 2008 was not certified by RetailPro. Was there any issue later if I will proceed with this OS?

Thanks.

REYNALD T. ALAN
Principles Group International
Dubai, UAE
+971566246793
email :reynald@pgibiz.com
rey_alan_02@yahoo.com
skype:reynald_alan

Post #7694
Posted 8/26/2009 1:19:41 PM


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You may have problems with polling and operation, but with the 32bit version you may be able to get working, depending on your windows knowledge, and setting up the security and compatibility. If its is 64bit I wouldn't recommend it at all as Retail Pro has said it will not work.

To be safe you may want to go with 2003, as it is supported by Retail Pro.

Brett Reed

Technical Support
www.OneStepRetail.com

Post #7700
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