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Forum Member
 
Group: Forum Moderators
Last Login: 12/14/2011 12:44:57 PM
Posts: 480, Visits: 852 |
| We have been noticing that AMEX Costco cards with the picture on the back do not require the cashier to hit the authorize button. They auto authorize. Is this something anybody else has seen? We use the i3070 as well as the IDTECH MiniMag with 1000SE.
David Sanders
IT Consultant |
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Forum Guru
Group: OSRS Employee
Last Login: 1/23/2012 7:57:35 AM
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| This could be extra track data. We've run into problems with Costco Amex as the member number is included as well.
Brett ReedTechnical Support
www.OneStepRetail.com
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Forum Member
Group: Forum Moderators
Last Login: 12/14/2011 12:44:57 PM
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| What was your fix? We are also having issues with MasterCard Debit.
David Sanders
IT Consultant |
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Forum Guru
Group: OSRS Employee
Last Login: 1/23/2012 7:57:35 AM
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| For normal MSR you can program for track2 only. For a pinpad with shift4 you would need to work with Shift4 on it.
Brett ReedTechnical Support
www.OneStepRetail.com
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Forum Member
Group: Forum Moderators
Last Login: 12/14/2011 12:44:57 PM
Posts: 480, Visits: 852 |
| If we only use Track 2 then the customer name on the receipt will not appear. Also we will not be able to use the drivers license feature.
David Sanders
IT Consultant |
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Forum Guru
Group: OSRS Employee
Last Login: 1/23/2012 7:57:35 AM
Posts: 1,054, Visits: 4,140 |
| | Try setting up for track 1&2. I beleive the extra data is on track 3. You should be able to tell if you scan into notepad.
Brett Reed Technical Support
www.OneStepRetail.com
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