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Inventory cannot be updated after documents proccess in from ECM
#1
Hi all,

Please advise me this case. Receipts, vouchers, slips sent to HQ via ECM, after process in to Retailpro9 R2 but inventory could not be updated even all documents inported

Can I do proccess-in again how to reset to update inventory if vouchers, receipts, slips are imported?

Thanks for advise and help. It is urgent case

Alan
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#2
Your ECM profile is not configured properly due to which documents are not effecting the inventory at HQ. HQ or a single location should be the manager of inventory. Please verify which location is managing inventory quantity in your case then I'll be able to guide you further.
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