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Old products appear on website but are not in catalog
#1
I have several older products that have been removed from the ECI catalog but still appear on the website. The sku #'s are not even in RPro anymore because they have been deleted. Any way to get these items off the website?

Thanks!
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#2
You need to talk to your website developer. Who are you using?
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#3
Retail Dimensions, so I'll talk to them.

Thanks!
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#4
There are 2 additional solutions you can try:

1) Use the Purge Deleted Items button. If you don't have this on the screen, you will need to add it by right-clicking, choosing Menu Designer and putting a check next to "Purge Deleted Items".

2) There was an issue with an older version of ECI where it was not removing items from a style from the website correctly. You should contact support about updating to the latest ECI, where this issue has been fixed. The reason I say contact Support is your Rpro also may need to be updated, and they can determine if that is the case.
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